With the Members app, you’re not just accessing another platform—you’re unlocking tailored support, meaningful community networking, and a suite of exclusive benefits. This isn’t a generic help desk; you’ll connect directly with experts and like-minded users who understand your needs. Discover insider tips, practical solutions, and the resources to maximize your Samsung experience. It’s more than just support—it’s a hub designed to help you innovate and contribute to what’s next. For Samsung enthusiasts and professionals alike, the Members app is a smart investment in staying connected, informed, and ahead of the curve.
if you wanna see how your device’s holding up, just crack open the Samsung Members app. There’s this handy little diagnostic tool buried in there. You can either poke around and pick what you wanna test (battery, screen, whatever), or just hit the big button and let it run through everything, all at once—up to you.
Once it’s done doing its thing, you’ll see a bunch of icons pop up. Tap the one you care about, and bam, you’ve got all the juicy details right there.
Wanna get started? Just check out these steps:
- 1- Open the Samsung Members app, navigate to the Support tab in the lower right corner, and select the Get Started button to proceed
- 2- If no diagnostics have been performed before, a full device diagnostics will automatically begin.
- 3-While the diagnosis is ongoing, you will need to perform some functions manually.
- 4-Once the diagnosis is complete, your results will be displayed on the screen. For a closer look, simply select each icon individually to review the detailed information.
Before you proceed, please ensure your device’s software and any relevant applications are fully updated. Here’s how:
- Open Settings, then locate the Software update section.
- Select “Download and install.”
- Follow the prompts as they appear on your device.
Note: Menu options and visuals may differ depending on your specific device model and software version.